Privacy Policy

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Last updated: 21 September 2026
 

1. Contact Information

Signature Detailing respects your privacy and is committed to protecting your personal information.

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Signature Detailing
Email: infosignaturedetailinguk@gmail.com
Telephone: 07389 190736
Website: https://www.signature-detailing.co.uk/

 

2. Data Collection

When you use our website, contact us or submit a booking enquiry, we may collect personal information such as:

• Your name

• Email address

• Telephone number

• Vehicle make and model

• Vehicle registration number, where provided

• The service you are interested in

• Your preferred booking date or time

• Any additional information you provide through our booking or contact forms

We may also collect limited technical information when you use our website, such as your IP address, browser type, device type and information about how you use our website.

We only collect information that is reasonably necessary for operating our business and responding to your enquiries.

 

3. Collection Methods

We may collect your personal information when you:

• Complete the Book Online form on our website

• Complete a contact or enquiry form

• Contact us by telephone

• Contact us by email

• Communicate with us regarding an existing or potential booking

• Use or interact with our website

Information submitted through our website forms may be processed and stored by our website provider, Wix, so that we can receive and respond to your enquiries.

We may also receive limited technical information automatically through cookies and similar technologies when you visit our website.

 

4. Purpose of Use

We use the information we collect for legitimate business purposes, including:

• Responding to enquiries

• Responding to booking requests

• Providing quotations

• Arranging appointments

• Providing our vehicle detailing and related services

• Contacting you regarding your appointment

• Confirming or changing booking arrangements

• Maintaining customer and business records

• Dealing with questions or complaints

• Improving our website and services

• Complying with legal and regulatory requirements

We will only use your personal information where we have a lawful basis to do so under applicable UK data protection law.

We do not sell your personal information to third parties.

 

5. Third-Party Sharing

We do not sell, rent or trade your personal information.

We may share your information with trusted third parties where this is necessary to operate our website or provide our services.

For example, your information may be processed by:

• Wix, our website provider and hosting platform

• Email and communication service providers

• Payment service providers, where applicable

• IT and technical service providers, where necessary

These providers may process your information on our behalf to provide their services.

We may also disclose your personal information where we are legally required to do so, for example to comply with a legal obligation, court order or request from a relevant authority.
We use Meta (Facebook and Instagram) advertising tools, including the Meta Pixel, to measure our adverts and to show them to people who have visited our website. These only run if you accept advertising cookies. If you contact us through a form on Facebook or Instagram, Meta passes us the details you enter so we can reply.
 

6. Cookies

Our website may use cookies and similar technologies.

Cookies are small files stored on your device that help websites function correctly and can provide information about how visitors use a website.

We may use necessary cookies to help our website operate correctly.

Where our website uses non-essential cookies, such as analytics or other tracking technologies, these may require your consent before they are used.

You can manage or delete cookies through your browser settings.

For more information about cookies and how they work, please visit the Information Commissioner's Office website.

 

7. User Rights

Under UK data protection law, you may have rights regarding the personal information we hold about you.

These may include the right to:

• Access the personal information we hold about you.

• Correct inaccurate or incomplete information.

• Request deletion of your personal information in certain circumstances.

• Request restriction of how we process your information in certain circumstances.

• Object to certain uses of your personal information.

• Request data portability in certain circumstances.

• Withdraw consent where we rely on your consent to process your information.

If you would like to exercise any of these rights, please contact us using the contact details at the beginning of this Privacy Policy.

You also have the right to complain to the Information Commissioner's Office (ICO) if you believe your personal information has been handled unlawfully or your data protection rights have not been respected.

 

8. How Long We Keep Your Information

We only keep your personal information for as long as reasonably necessary for the purposes for which it was collected.

Information relating to enquiries and bookings may be retained for as long as necessary to manage our customer relationship, maintain appropriate business records, resolve disputes and comply with legal or accounting requirements.

When your information is no longer required, we will take reasonable steps to securely delete it.

 

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website or legal requirements.

Any changes will be posted on this page and the "Last updated" date will be amended accordingly.